Last updated: April 2024 · Producer: Kwame Obeng · ferramentasvsl@gmail.com
1. Overview
At IA Tools, we are committed to delivering a high-quality digital product and a positive customer experience. Because this is a digital product with instant access upon purchase, we encourage all customers to read the sales page thoroughly and review any available information before completing their order.
This Refund Policy outlines the conditions under which refunds may be granted and the process for submitting a refund request.
2. Nature of the Product
IA Tools is a digital information product. Upon completing your purchase, you receive immediate access to the full guide. Due to the nature of digital goods — which are delivered instantly and cannot be "returned" in the traditional sense — our refund policy contains specific conditions outlined below.
3. Refund Eligibility
Refund requests may be considered under the following conditions:
- You purchased the product and have not been able to access the content despite following troubleshooting steps provided by our support team
- You were charged more than once for the same product due to a technical error
- You contact us within 7 days of your original purchase date
4. Non-Refundable Situations
Refunds will not be issued in the following circumstances:
- You have downloaded, accessed, or consumed a significant portion of the digital content
- You changed your mind after accessing the product
- You did not achieve the income results you expected — individual results depend entirely on personal effort, consistency, and circumstances, which are beyond our control
- More than 7 days have passed since your purchase date
- The refund request does not include your purchase confirmation details
5. How to Submit a Refund Request
To request a refund, send an email to ferramentasvsl@gmail.com with the following information:
- Your full name
- The email address used during purchase
- Your order or transaction reference number
- A brief explanation of the reason for your request
We aim to respond to all refund requests within 2–3 business days.
6. Processing Time
If your refund is approved, the refund will be processed to the original payment method within 5–10 business days, depending on your bank or payment provider. Processing times may vary and are outside our direct control once initiated.
7. Contact
For any questions related to this policy, contact us at:
Email: ferramentasvsl@gmail.com
Producer: Kwame Obeng